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Support tools

Gambling support 

Self-exclusion is a great way to block yourself from wagering services, but you may find that you need a bit of extra support.

In addition to registering with BetStop - the National Self-Exclusion Register™, you can also access support tools yourself or get counselling or other professional assistance.

If you want to look at resources yourself, the Gambling Help Online website contains self-help material that you can access for free.

The website also provides free 24/7 chat and email counselling and support. 

If you would prefer to speak to someone, free and confidential support is available 24 hours a day, every day of the year. You can contact the National Gambling Helpline on 1800 858 858.

These services are available for anyone affected by a gambling issue, not just the person who is gambling.

Support person

Having a friend or family member to lean on and confide in can be essential. If you decide to self-exclude, you can invite someone you know to support you.

Find out more about being a support person.

Support available in your state

There are different services available in different states and territories.

You can find out more about the services available in your area at Gambling Help Online .

Gamblers Anonymous

If you want to build your support network, Gamblers Anonymous hosts local meetings across Australia.

You can find out more about the service and find a meeting close to you on the Gamblers Anonymous website.


Lifeline is a national service providing free 24/7 help and crisis support.

You can talk to someone on 13 11 14, text 0477 131 114, or chat online .

Reset app

Reset is a confidential and free app that helps if you want to quit or cut back on gambling. 

Visit the Reset website to find out more.

Accessing other exclusion programs

There are other exclusion programs available to help block you from other gambling services. This includes blocking yourself from venues with poker machines and casinos.

These programs differ depending on where you live. Gambling Help Online provides information on services available in your area.

Controlling your finances 

Credit card blocks

Many major banks let you block gambling transactions on your bank accounts. Contact your bank and ask them how they can help you.

National Debt Helpline

National Debt Helpline is a not-for-profit service that helps people tackle their debt problems. 

Call the National Debt Helpline on 1800 007 007 for free and confidential advice from professional financial counsellors. The helpline is open from 9:30 am to 4:30 pm, Monday to Friday.

You can also visit the National Debt Helpline website to access free step-by-step guides and live chat.


The Australian Government’s Moneysmart website can help you take control of your money with free tools, tips and guidance. This includes guidance on where you can obtain free legal advice.

Australian Government

BetStop - the National Self-Exclusion Register™ acknowledges the Traditional Owners of Country throughout Australia. We pay our respects to Elders past and present.

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